Terms and Conditions...

Welcome to the pod website terms and conditions for use. The website is owned and operated by Podshop Ltd., Company Registration Number 4257056. Our registered office is at 24 The Mall, Clifton, Bristol, BS8 4DS. Our registered VAT number is 783 2932 05. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below. We may change these terms from time to time, so please read them carefully. Any changes will apply to subsequent orders received.

Description of products

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are as accurate as possible, however to the extent permitted by applicable law, we do not warrant that the product descriptions, colours or other content available on the website is accurate, complete and error-free. All sizes and measurements are approximate. We reserve the right to supply products subject to minor variations in actual dimensions and specifications. We cannot confirm the price of a product until your order is accepted.

Orders

All orders are subject to acceptance and to availability of the goods ordered. We reserve the right to reject an offer to purchase by you at any time.

When an order is placed we will send an order confirmation email detailing the products ordered, and total cost of the order. As your product is shipped from our warehouse we will send you a despatch confirmation email, which is also your receipt. Order acceptance and the completion of the contract between you and Podshop Ltd. will take place on despatch of the products ordered by you, unless we have notified you that we do not accept your order or you have cancelled it before the order is despatched. Non-acceptance of an order may be a result of one of the following: The product you ordered being unavailable from stock, our inability to obtain authorisation for your payment, or the identification of a pricing or description error. If there are any problems with accepting your order we shall contact you.

Payment

Payment can be made by any major credit or debit card, excluding American Express, and will be debited from your account on despatch of your order. You undertake that the credit/debit card you use to make a purchase from us is your own or your company’s card, that you are authorised to use it, and that there are sufficient funds or credit facilities to cover the cost of any goods you order form us. At present we only accept UK registered credit/debit cards. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer and we may share your personal information with such parties as are necessary to enable us to do such checks. If the issuer of your payment card refuses to, or does not for any reason, authorise payment to us, we will not be liable for any delay or non-delivery. All prices are inclusive of VAT (where applicable) at the current rates, and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus delivery. Please note that prices are subject to change without notice.

Privacy and Security

This is a secure website. All online orders are encrypted and sent through our secure server, using SSL technology, to prevent information being intercepted. Every time you enter an area of the site that carries or requires sensitive information such as your credit card details, an icon resembling a padlock will appear at the bottom of your browser window. This is an indication that the site is secure.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act, 1998. In general, we use the personal information and other data that we collect from you to fulfil orders, identify personal preferences and match your needs with relevant products and services provided by us. We only do this to provide you with the best possible service. We will not pass your personal information on to any third party.

Cookies are used on this website. A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. On revisiting the website our computer server may recognise the cookie, giving us information about your last visit. We use cookies to recognise and retrieve individual customer profiles, for example recognition at logon. Most browsers accept cookies automatically however if you enter the site with cookie support de-activated you will be re-directed to a page which displays an explanation of cookies and their usage on the site. There will also be instructions detailing how to turn cookie functionality on.